Skip to Main Content

Warning: Your browser has javascript disabled. Without javascript some functions will not work, including question submission via the form.

Frequently Asked Questions

Not finding your answer? Ask for help - we're here for you! Ask Your Personal Librarian, give us a call at 216-687-5300, or use the chat widget

Browse Our Answers

Creating an account for New York Times's NYTimes.com
Last Updated: Apr 14, 2023 |
Topics:
- Remote Access to Library Resources & Services
- Research
|
Views: 994
The Library is closed. Can I access Library resources remotely?
Last Updated: Apr 03, 2024 |
Topics:
|
Views: 912
How do I get help connecting to the research databases or e-books from home?

Having trouble using one of our electronic resources from your home or office? Get help here.
Last Updated: Aug 25, 2023 |
Topics:
|
Views: 582
Where can I find help citing my sources?
Last Updated: Oct 27, 2022 |
Topics:
|
Views: 485
What does it mean when I get the message "Excessive downloads" when I'm using one of the Research Databases?
Last Updated: Aug 25, 2023 |
Topics:
|
Views: 452
I'm enrolled in CSU Online. What resources are available to me?
Last Updated: Sep 11, 2024 |
Topics:
|
Views: 442
How can I get full text articles from Google Scholar?
Last Updated: Oct 27, 2022 |
Topics:
|
Views: 436
How do I find books?
Last Updated: Oct 27, 2022 |
Topics:
- General (hours, borrowing, employment, etc)
- Research
|
Views: 413
I need to find a journal article. Where do I start?

I need "scholarly articles" for my paper.
Last Updated: Oct 27, 2022 |
Topics:
- Research
|
Views: 406
Where can I get help writing my research paper?
Last Updated: Sep 16, 2022 |
Topics:
- Research
- Writing
|
Views: 376
How can I get my textbooks?
Last Updated: Oct 27, 2022 |
Topics:
- General (hours, borrowing, employment, etc)
- Research
|
Views: 362
I need a really good quotation for my presentation. Where do I look?

Find quotations, dictionaries, encyclopedias, biographical sources, maps, statistics and much more at the Virtual Reference Desk. These web sites and electronic resources have been identified by our subject librarians as particularly useful for general reference use.
Last Updated: Sep 16, 2022 |
Topics:
- Research
- Writing
|
Views: 358

What computer software and equipment are available in the library?
Last Updated: Aug 15, 2024 |
Topics:
- General (hours, borrowing, employment, etc)
- Technical Support
|
Views: 4341
The Library is closed. Can I access Library resources remotely?
Last Updated: Apr 03, 2024 |
Topics:
|
Views: 912
Is the Library open to the public?
Last Updated: Oct 27, 2022 |
Topics:
- General (hours, borrowing, employment, etc)
|
Views: 876
How do I create a Library PIN?
Last Updated: Dec 22, 2022 |
Topics:
|
Views: 659
Where is Rhodes West?

How do I get to my classroom on the third floor of Rhodes Tower?
Last Updated: Oct 27, 2022 |
Topics:
- General (hours, borrowing, employment, etc)
|
Views: 597
Which elevators in Rhodes Tower take you where?
Last Updated: Apr 06, 2020 |
Topics:
- General (hours, borrowing, employment, etc)
|
Views: 577
How can I get a job in the Library ?
Last Updated: Oct 27, 2022 |
Topics:
- General (hours, borrowing, employment, etc)
|
Views: 501
When is the Library open?

Info about holidays, intersession emergency closings, etc.
Last Updated: Oct 27, 2022 |
Topics:
- General (hours, borrowing, employment, etc)
|
Views: 490
How do I print from computers in the Library?
Last Updated: Apr 06, 2020 |
Topics:
- General (hours, borrowing, employment, etc)
- Technical Support
|
Views: 475
How do I access my online library account?
Last Updated: Dec 22, 2022 |
Topics:
- General (hours, borrowing, employment, etc)
- Technical Support
|
Views: 452
I'm enrolled in CSU Online. What resources are available to me?
Last Updated: Sep 11, 2024 |
Topics:
|
Views: 442
How do I find books?
Last Updated: Oct 27, 2022 |
Topics:
- General (hours, borrowing, employment, etc)
- Research
|
Views: 413
How do I get a VikingCard?
Last Updated: Apr 06, 2020 |
Topics:
- General (hours, borrowing, employment, etc)
|
Views: 389
Does the Library have computers that I can use to work on my assignment?
Last Updated: Apr 06, 2020 |
Topics:
- General (hours, borrowing, employment, etc)
- Technical Support
|
Views: 380
How can I get my textbooks?
Last Updated: Oct 27, 2022 |
Topics:
- General (hours, borrowing, employment, etc)
- Research
|
Views: 362
I need to print my paper, handouts, PowerPoint slides, etc., but I do not have a printer.
Last Updated: Oct 12, 2022 |
Topics:
- General (hours, borrowing, employment, etc)
- Technical Support
|
Views: 264
Can I arrange for a visit for my high school class?
Last Updated: Jul 20, 2022 |
Topics:
- General (hours, borrowing, employment, etc)
|
Views: 261
Where is the Michael Schwartz Library located?
Last Updated: Oct 12, 2022 |
Topics:
- General (hours, borrowing, employment, etc)
|
Views: 252

How do I number pages differently in the various sections of my thesis or dissertation?
Last Updated: Apr 03, 2020 |
Topics:
- Writing
|
Views: 1534676
How I do convert a Microsoft Word document to PDF format?
Last Updated: Apr 06, 2020 |
Topics:
- Writing
|
Views: 214296
How do I create an automatic Table of Contents in Word 2013/2016?
Last Updated: Apr 06, 2020 |
Topics:
- Writing
|
Views: 185632
How do I combine two Microsoft Word documents?
Last Updated: Apr 06, 2020 |
Topics:
- Writing
|
Views: 15856
How do I add page numbers in Microsoft Word?
Last Updated: Apr 06, 2020 |
Topics:
- Writing
|
Views: 14887
I'm having problems viewing PDF documents with Mozilla Firefox. What can I do?
Last Updated: Apr 06, 2020 |
Topics:
- Technical Support
- Writing
|
Views: 1015
The Library is closed. Can I access Library resources remotely?
Last Updated: Apr 03, 2024 |
Topics:
|
Views: 912
Where can I find help citing my sources?
Last Updated: Oct 27, 2022 |
Topics:
|
Views: 485
Where can I get help writing my research paper?
Last Updated: Sep 16, 2022 |
Topics:
- Research
- Writing
|
Views: 376
I need a really good quotation for my presentation. Where do I look?

Find quotations, dictionaries, encyclopedias, biographical sources, maps, statistics and much more at the Virtual Reference Desk. These web sites and electronic resources have been identified by our subject librarians as particularly useful for general reference use.
Last Updated: Sep 16, 2022 |
Topics:
- Research
- Writing
|
Views: 358
How do I embed fonts in my document?
Last Updated: Apr 15, 2020 |
Topics:
- Writing
|
Views: 348

Why is Google Scholar showing me an "Invalid domain for site key" error?
Last Updated: Aug 25, 2023 |
Topics:
- Remote Access to Library Resources & Services
- Technical Support
|
Views: 5097
What computer software and equipment are available in the library?
Last Updated: Aug 15, 2024 |
Topics:
- General (hours, borrowing, employment, etc)
- Technical Support
|
Views: 4341
How do I save data to CDs?
Last Updated: Apr 06, 2020 |
Topics:
- Technical Support
|
Views: 1406
I'm having problems viewing PDF documents with Mozilla Firefox. What can I do?
Last Updated: Apr 06, 2020 |
Topics:
- Technical Support
- Writing
|
Views: 1015
How do I get help connecting to Research Databases or e-books from off-campus / home?
Last Updated: Sep 11, 2024 |
Topics:
- Remote Access to Library Resources & Services
- Technical Support
|
Views: 856
How do I print from my laptop in the Library?
Last Updated: Apr 06, 2020 |
Topics:
- Technical Support
|
Views: 723
How do I create a Library PIN?
Last Updated: Dec 22, 2022 |
Topics:
|
Views: 659
How do I get help connecting to the research databases or e-books from home?

Having trouble using one of our electronic resources from your home or office? Get help here.
Last Updated: Aug 25, 2023 |
Topics:
|
Views: 582
How do I print from computers in the Library?
Last Updated: Apr 06, 2020 |
Topics:
- General (hours, borrowing, employment, etc)
- Technical Support
|
Views: 475
How do I access my online library account?
Last Updated: Dec 22, 2022 |
Topics:
- General (hours, borrowing, employment, etc)
- Technical Support
|
Views: 452
What does it mean when I get the message "Excessive downloads" when I'm using one of the Research Databases?
Last Updated: Aug 25, 2023 |
Topics:
|
Views: 452
How can I get full text articles from Google Scholar?
Last Updated: Oct 27, 2022 |
Topics:
|
Views: 436
Does the Library have computers that I can use to work on my assignment?
Last Updated: Apr 06, 2020 |
Topics:
- General (hours, borrowing, employment, etc)
- Technical Support
|
Views: 380
What do I do if I’m having problems logging in?
Last Updated: Dec 22, 2022 |
Topics:
- Technical Support
|
Views: 373
I need to print my paper, handouts, PowerPoint slides, etc., but I do not have a printer.
Last Updated: Oct 12, 2022 |
Topics:
- General (hours, borrowing, employment, etc)
- Technical Support
|
Views: 264
How do I use USB/jump drives?
Last Updated: Apr 06, 2020 |
Topics:
- Technical Support
|
Views: 245

Contact Us

Call user services: 216-687-2479

Ask Your Personal Librarian

Contact or make an appointment with a librarian who specializes in your subject of interest.

Topics