Answered By: Donna Stewart
Last Updated: Apr 06, 2020     Views: 824

Some users have problems accessing PDF files with Mozilla Firefox. This is caused by an issue with the built-in PDF viewer in Firefox.

If you are experiencing slow loading times or download errors when trying to view a PDF file in Firefox try one of the following alternatives:

  • Download the PDF (right-click and choose Save As)
  • Change Firefox settings to use another PDF reader (like Adobe). Instructions are on the Mozilla Support site.

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