Q. I'm having problems viewing PDF documents with Mozilla Firefox. What can I do?

Some users have problems accessing PDF files with Mozilla Firefox. This is caused by an issue with the built-in PDF viewer in Firefox.

If you are experiencing slow loading times or download errors when trying to view a PDF file in Firefox try one of the following alternatives:

• Download the PDF (right-click and choose Save As)
• Change Firefox settings to use another PDF reader (like Adobe). Instructions are on the Mozilla Support site.